An extraordinary journey through Ecuador, Peru and Bolivia, combining culture, nature, adventure and unique experiences. Begin in Quito, exploring its historic center and the Middle of the World, before traveling to the Galápagos Islands to discover giant tortoises, marine wildlife, Tortuga Bay and volcanic landscapes. In Peru, explore Lima, Paracas, Ica, Huacachina and the mysterious Nazca Lines, before venturing into the Amazon rainforest of Puerto Maldonado, with immersive jungle and wildlife experiences. Continue to Cusco, the Sacred Valley, Machu Picchu, Rainbow Mountain and Humantay Lagoon, then discover Puno, Lake Titicaca, the Uros Floating Islands and Taquile Island. The journey concludes in Bolivia with Tiwanaku, La Paz and the spectacular Uyuni Salt Flats, including Incahuasi Island and its giant cacti.
IMPORTANT INFORMATION:
DOCUMENTATION – 60 DAYS IN ADVANCE:To ensure the best available train option and services, it is mandatory to provide the following information at least 60 days before the travel date: Full name, Nationality, Date of birth, Document type and number, Copy of Passport or Identity Card (RG). National Driving License (CNH) is not accepted as a travel document. Passengers must present the same document used for the reservation when entering Machu Picchu.
MACHU PICCHU TICKETS: Tickets are subject to availability at the time of purchase. They will be requested in the following order: Circuit 2 – morning / Circuit 2 – afternoon / Circuit 3 – Royal Route, as an alternative. The requested circuit and time cannot be guaranteed until the tickets are confirmed.
TRAIN TO MACHU PICCHU: All rates include Expedition Train or The Voyager, depending on availability and program operation. Any upgrade to a higher train category is subject to an additional charge and availability.
HOTELS: The hotels indicated are suggested hotels or similar, subject to availability. Hotel reservations and confirmation will be managed 45 days in advance.
DAY 01: QUITO - WELCOME TO THE CITY OF THE ANDES
Arrival in Quito, Ecuador.
Arrival at Quito's Mariscal Sucre International Airport , where our team will welcome you and transfer you to your hotel .
Quito, the capital of Ecuador and an Andean jewel declared a World Heritage Site , is located at 2,850 meters above sea level , with a temperate Andean climate and average temperatures ranging from 10°C to 20°C .
Enjoy some time to relax and acclimatize , breathing in the fresh Andean air and preparing to discover a city where history , culture , and modern life coexist harmoniously.
Overnight in Quito.
DAY 02: QUITO CITY TOUR & MIDDLE OF THE WORLD
Breakfast at the hotel.
We begin our tour exploring modern Quito , passing through iconic neighborhoods such as La Carolina , La Mariscal , and the traditional Barrio América . We continue to the imposing Basilica of the National Vow , from where you can enjoy panoramic views of the city.
We then delve into the Historic Center , one of the best-preserved in Latin America , strolling among plazas, churches, and colonial streets that tell centuries of history.
The experience continues with a stop at the Panecillo viewpoint , where the city reveals itself in all its splendor.
In the afternoon, we visit the emblematic Middle of the World City ( entrance included ), walking along the equator , visiting the Ethnographic Museum , and exploring ancestral homes , gaining an understanding of Ecuador's
rich cultural and geographical heritage. Return to the hotel.
Accommodation in Quito.
DAY 03: HEADING TO GALAPAGOS, ENCOUNTER WITH WILDLIFE
Breakfast at the hotel.
Transfer to the airport for your flight to the Galápagos Islands ( flight not included ).
Upon arrival, transfer to your hotel . The Galápagos archipelago is located at sea level , with a tropical climate and average temperatures ranging from 22°C to 30°C , ideal for outdoor activities.
En route, we visit the highlands of the islands , an area of lush vegetation where we will observe giant tortoises in their natural habitat and explore lava tubes , formations created by ancient volcanic eruptions .
We continue to the Charles Darwin Research Station , a research and conservation center , where we will learn about the work being done to protect the archipelago's endemic species.
Overnight in the Galápagos Islands.
DAY 04: TORTUGA BAY & BAY TOUR
Breakfast at the hotel.
In the morning, a 40-minute walk to Tortuga Bay Beach , considered one of the most beautiful in the Galápagos , with white sand and crystal-clear waters , home to marine iguanas , coastal birds , and turtles .
In the afternoon, we'll take a bay tour , visiting La Lobería , home to sea lions ; the enchanting Canal del Amor (Love Channel ); Playa de los Perros (Dog Beach ), famous for its iguanas ; and Punta Estrada , ideal for snorkeling among tropical fish and vibrant marine life .
Return to the hotel.
Accommodation in the Galapagos Islands.
DAY 05: GALAPAGOS AT YOUR OWN PACE
Breakfast at the hotel.
Free day to enjoy the archipelago in your own way: rest , walks , beach or optional excursions , continuing the exploration of this unique natural sanctuary in the world .
Accommodation in the Galapagos Islands.
DAY 06: FAREWELL TO GALAPAGOS - QUITO OR GUAYAQUIL - LIMA
Breakfast at the hotel .
Transfer to the Itabaca Channel , ferry crossing to Baltra and transfer to the airport . En route, we make a stop at the "Los Gemelos" craters , volcanic formations surrounded by native vegetation , ending the trip with a final encounter with the Galapagos nature .
Flight from Galapagos to Quito or Guayaquil, and then your international flight to Lima.
How exciting to arrive in Lima! Our team will meet you at Jorge Chávez Airport and take you to your hotel.
Accommodation in Lima.
DAY 07: CITY TOUR COLONIAL AND MODERN LIMA
Breakfast at the hotel.
Between 9:10 and 9:45 AM, or between 2:10 and 2:45 PM, you will be picked up from your hotel. First, we will take a panoramic tour of the enigmatic Huaca Pucllana, where the ancient ruins transport us to the bygone era of the Ichma and Lima cultures. Then, we will cross the olive groves of San Isidro, Lince, and Cercado, enjoying views of the Palace of Justice, the historic Lima Art Museum, and the vibrant Plaza San Martín.
In the Plaza de Armas, with its panoramic views, we delve into history, exploring the Cathedral , the Government Palace , and the City Hall. Then we head to the Convent of Santo Domingo , home to relics of the Peruvian saints Saint Martin de Porres and Saint Rose of Lima. There, we can learn about their history and the legacy they left in the city of Lima. (If the passenger wishes, the visit to the Convent of San Francisco and its famous catacombs can be substituted for an additional cost) .
Finally, we ended the day with a spectacular view of Love Park, Larcomar, and the Pacific Ocean. As the Lima sunset painted the sky, we felt the sea breeze and the beauty of the city before returning to the hotel.
Accommodation in Lima.
DAY 08: LIMA - PARACAS - ICA: BALLESTAS ISLANDS & HUACACHINA LAGOON + NAZCA (Tourist Transport)
04:10 - 04:40 hrs We woke up early, full of enthusiasm for the adventure that awaited us. Box breakfast.
5:00 AM We depart for the beautiful Paracas Bay . Upon arrival, we board a watercraft that
will take us to the breathtaking Ballestas Islands . Here, nature treats us to views of the mysterious "Candelabro" geoglyph and an incredible diversity of marine life: guano birds, Humboldt penguins, and playful sea lions . A natural spectacle that will leave you in awe!
Back at the pier, we enjoyed free time to explore, buy unique handicrafts, or savor delicious ice cream and shaved ice.
Ica: Our next stop is a traditional winery, where a guided tour immerses us in the fascinating process of making wines and piscos. Tasting these artisanal products is a delight for the palate. We enjoy lunch savoring the rich regional cuisine , a culinary experience you won't want to miss. (Not included).
Huacachina Oasis: The afternoon takes us to this desert oasis. We hop into exciting dune buggies and race across the dunes on an adrenaline-filled adventure. For the bravest, sandboarding offers an extra thrill . The views from the dunes are simply breathtaking!
7:00 PM We will then board a bus to Nazca . Upon arrival, our team will meet you at the bus station and take you to the hotel, where a well-deserved rest awaits after a day full of excitement and discoveries.
Accommodation in Nazca.
DAY 09: OVERFLIGHT OF THE NAZCA LINES - LIMA
Breakfast at the hotel: We start the day with a delicious breakfast, fueling up for the adventure that awaits us.
9:00 AM (Approximate time, please coordinate with the team) We'll pick you up at the hotel. Today is the day to discover the enigmatic Nazca Lines! We'll board our small planes, full of excitement, to fly over and admire the famous figures like the Spider, the Hummingbird, and the Monkey from the sky. The view from above is simply breathtaking, a mystery that has fascinated humanity for centuries.
After the flyover, we headed to the Nazca bus station for our return trip to Lima.
9:30 PM Upon arrival in Lima, our team will be waiting to take us to the hotel, where we can rest and reflect on the incredible experiences of the day.
Accommodation in Lima
DAY 10: LIMA - PUERTO MALDONADO
Breakfast at the hotel.
At the agreed time, transfer to Lima airport to take the flight to the city of Puerto Maldonado.
Get ready for a new adventure in the Amazon rainforest!
OPTION 1: ECOAMAZON LODGE*
Upon your arrival in Puerto Maldonado, the Biodiversity Capital of Peru, you will receive a warm welcome at the airport. We will begin with a bus tour of the city, where you can experience the vibrant energy of this unique place. Afterward, we will head to the Port Captaincy to board a motorized boat and navigate the majestic Lower Madre de Dios River . During the journey, you will be immersed in a fascinating natural environment, where you may be lucky enough to spot capybaras, caimans, turtles, herons, cormorants, and other animal species that will leave you in awe.
Upon arrival at our lodge, you will be greeted with a refreshing nectar of Amazonian tropical fruits and shown to your comfortable room (bungalow). A delicious lunch will await you in our cozy, rustic-style dining room, where you can savor the authentic flavors of the Amazon.
After satisfying your palate, our expert guide will lead you along an interpretive trail to Cocha Caimán, a small lagoon where you can observe black caimans (Melanosuchus niger) and spectacled caimans (Caiman crocodilus) up close. This experience will deeply connect you with nature and its wild beauty.
At the end of the afternoon, on your way back to the lodge, from the riverbank, you will witness a spectacular sunset in the Amazon, a symphony of colors that will envelop you in its magic.
As evening falls, a delicious dinner will be waiting for you, followed by free time to share unforgettable moments in our bar, equipped with an excellent board game room and a variety of drinks to suit all tastes.
Lodge accommodation.
OPTION 2: INKATERRA HACIENDA CONCEPCIÓN**
Arrival at Puerto Maldonado airport. 25-minute boat transfer to the Inkaterra Hacienda Concepción lodge. Immerse yourself in the depths of the rainforest on a hike along the Trail System, exploring the rich biodiversity of the jungle. Then, embark on the exciting River by Night excursion, where you can observe the nocturnal life of the river and its surroundings. Overnight at the lodge.
OPTION 3: INKATERRA AMAZON RESERVE ***
Arrive at Puerto Maldonado airport. Transfer by 45-minute boat to the Inkaterra Reserva Amazónica lodge. Immerse yourself in the rainforest with an introductory hike along the trail system, followed by the Rio de Noche excursion; a boat trip as the creatures of the night awaken.
DAY 11: PUERTO MALDONADO
OPTION 1: ECOAMAZON LODGE*
Lost Cove / Monkey Island
The birds of paradise will awaken you refreshed. A delicious breakfast will give you the energy you need for a morning full of new experiences.
After breakfast, we'll embark on an adventure through the virgin rainforest. Accompanied by a local guide, we'll hike deep into the jungle to reach Cocha Perdida (Lost Lake), an ecosystem that serves as a refuge and food source for a vast array of animals. Here, you can observe otters, caimans, turtles, tapirs, birds with multicolored plumage, the majestic jaguar, and a variety of fish. This area, unique to the Eco Amazonia Ecological Reserve, remains pristine with immense swamps and diverse palm groves.
Next, we'll arrive at the extraordinary Amazonian Lookout, from where you can appreciate the immense and magical rainforest. Afterward, we'll enjoy a pleasant canoe ride around the lake and return to the lodge for lunch.
In the afternoon, we'll visit Monkey Island, a unique place in the heart of the Madre de Dios River, just five minutes from the lodge. During the hike, we'll observe extraordinary landscapes with lush flora that shelters a variety of monkey species in their natural habitat, such as spider monkeys, capuchins, pygmy marmosets, and squirrel monkeys, and, with luck, other animals like coatis and sloths, as well as a wide variety of birds.
Finally, we'll enjoy the sunset, witnessing the most breathtaking sunset in the jungle. Afterward, we'll return to the lodge and conclude the day with a pleasant dinner.
Lodge accommodation.
OPTION 2: INKATERRA HACIENDA CONCEPCIÓN**
Hike through the rainforest and sail across Lake Sandoval. Climb the Inkaterra Canopy Walkway for panoramic views and observe the secretive activity of wildlife at night on the Night Rainforest Excursion.
Lodge accommodation.
OPTION 3: INKATERRA AMAZON RESERVE ***
Navigate Lake Sandoval aboard a wooden canoe. Appreciate the grandeur of the Amazon by climbing the Inkaterra Canopy Walkway, with panoramic views from its platforms, and hike through the palm swamps of the Anaconda Trek.
Lodge accommodation.
DAY 12: PUERTO MALDONADO - CUSCO
OPTION 1: ECOAMAZON LODGE*
After a restful night's sleep, breakfast awaits you in our dining room before we begin our return to Puerto Maldonado, in time for you to catch your flight.
OPTION 2: INKATERRA HACIENDA CONCEPCIÓN**
Take a boat trip from your riverside lodge to the city of Puerto Maldonado and then to the airport to catch your return flight.
OPTION 3: INKATERRA AMAZON RESERVE ***
Take a boat trip from your riverside lodge to the airport to catch your return flight from Puerto Maldonado.
Arrival in the magical city of Cusco . Upon arrival, our team will greet you with a warm welcome and take you to your chosen hotel.
Accommodation in Cusco.
DAY 13: CITY TOUR CUSCO + ARCHAEOLOGICAL PARK
Breakfast at the hotel.
Between 12:30 and 1:00 PM , the city tour begins with a historical visit to the Plaza Mayor, where colonial and Inca architecture blend seamlessly. Next, we'll marvel at the majestic Cusco Cathedral, a treasure of Renaissance and colonial style. Following this, we'll visit the Qoricancha Temple , a jewel of Inca architecture, now the Convent of Santo Domingo. Finally, we'll explore the four main centers.
Nearby archaeological sites: Sacsayhuaman , with its imposing walls; Qenqo , a mysterious stone labyrinth; Puca Pucara , a red fortress; and Tambomachay , known for its ceremonial fountains.
We returned to the city, filled with awe and admiration.
Accommodation in Cusco.
DAY 14: SACRED VALLEY OF THE INCAS
Breakfast at the hotel.
Between 7:30 and 8:00 AM, we'll be picked up from our hotel to begin our exciting adventure. First, we'll head to the impressive archaeological complex of Pisac , where history comes alive before our eyes. Then, we'll explore the famous Mercado Típico Artesanal (Traditional Artisan Market ), a vibrant and colorful place known for its beautiful handicrafts that are a hit on social media.
We'll follow the banks of the Vilcanota River , enjoying spectacular scenery, until we reach Urubamba . Here, we'll savor a delicious lunch in a charming setting, surrounded by the majesty of the Sacred Valley of the Incas. Afterward, we'll visit Ollantaytambo, one of the last living Inca towns. Its streets, which preserve the original layout from the Inca era , will transport us back in time as we explore its magnificent archaeological complex.
Finally, we visited Chinchero , a small Inca and colonial town that keeps the tradition of Inca weaving alive. Here, culture and history intertwine in every corner.
We returned to Cusco, full of new experiences and unforgettable memories.
Accommodation in Cusco.
DAY 15: FULL DAY MACHU PICCHU
Breakfast at the hotel or box breakfast.
The day arrived to visit one of the 7 Wonders of the Modern World . We started very early to head to the Wanchaq or Poroy train station , depending on the season. We boarded the train bound for Machu Picchu Pueblo, also known as Aguas Calientes.
Our team will assist us in boarding the bus that will take us to the entrance of the sanctuary, along a road with breathtaking curves, offering spectacular views of the Urubamba River as it carves the famous canyon. The Lost City of the Incas, Machu Picchu, will welcome us with its incredible terraces, staircases, ceremonial sites, and urban areas. The energy emanates from the entire place. After a guided tour, we will return to the town to enjoy a delicious lunch at one of the local restaurants.
Finally, we will return to the city of Cusco, filled with unforgettable memories .
Overnight in Cusco.
DAY 16: CUSCO - PUNO: ROUTE OF THE SUN (ANDAHUAYLILLAS - RAQCHI – SICUANI – LA RAYA)
Breakfast at the hotel.
Our team in Cusco will assist us with the transfer to the tourist bus station.
7:00 AM We depart from Cusco towards the charming city of Puno. Along the way, we'll visit some important attractions that will leave you in awe. First, the chapel of Andahuaylillas, known as "the Sistine Chapel of the Americas" for the breathtaking beauty of its murals. A true artistic treasure!
Next, we explored the Raqchi archaeological complex, famous as the temple of the god Wiracocha. Here, you can feel the history and spirituality that surrounds this sacred place.
Afterwards, we'll enjoy a delicious lunch that will recharge our energy for the rest of our journey. Our next stop will be La Raya Pass, the natural border between the cities of Cusco and Puno . The views here are simply spectacular!
Finally, we will visit the fascinating Lithic Museum of Pukara, where we will admire the famous sculpture of Hatun Ñan Qac, known as the supreme executioner. This museum is a window into the past and the ancient cultures that inhabited this region.
5:00 PM Upon arrival in Puno, our friends will be waiting for us at the bus station to take us to the hotel and rest after a day full of adventures and discoveries.
Accommodation in Puno.
DAY 17: UROS AND TAQUILE ISLANDS TOURS
Breakfast at the hotel.
7:30 AM Hotel pick-up . We'll get ready early and excitedly head to the port of Puno to begin a lake crossing on a very fast boat, which will quickly take us to the fascinating Floating Islands of the Uros. This group of floating islands, made of totora reeds, is inhabited by our friends the Uros, descendants of one of the oldest cultures in the Americas. Here, you can appreciate their unique way of life and their incredible creations, such as woolen textiles and taxidermied animals. A truly unique cultural experience!
Next, we'll visit the beautiful Taquile Island, where we'll enjoy a delicious lunch. You'll have time to explore the island and shop in the community, taking home unique souvenirs of this special place.
In the afternoon, we returned to Puno, full of new experiences and wonderful memories.
Accommodation in Puno.
DAY 18: PUNO – DESAGUADERO – TIWANAKU – LA PAZ
Breakfast at the hotel.
Hotel pick-up in Puno . This day will be an exciting adventure as we cross the border into Bolivia. First, we'll travel to Desaguadero (Peru-Bolivia border) , a journey of approximately 2.5 hours. With full immigration assistance, we'll transfer to the transportation of our Bolivian friends.
We will visit the impressive archaeological site of Tiwanaku, an ancient pre-Incan city declared a UNESCO World Heritage Site . Here, we will explain the fascinating Ceramic Museum, the Lithic Museum, and the archaeological sites of Kalasasaya and Puma Punku. Every corner of Tiwanaku is steeped in history and mystery!
After the visit, we will enjoy a delicious lunch at a local tourist restaurant in Tiwanaku, where we can savor the local cuisine.
Later, we'll continue our journey to the vibrant city of La Paz . Upon arrival, you'll have free time to explore and enjoy the city at your own pace.
At the appropriate time, we will go to the station to board the bus to the magical city of Uyuni.
Overnight bus trip.
Additional Puno-Desaguadero Guide: 35 USD per person (from 02 passengers)
DAY 19: UYUNI SALT FLAT TOUR
Our team in Bolivia will pick us up at the station and take us to the charming town of Uyuni to begin a day full of wonders. We'll start our tour at the fascinating Train Cemetery, a place steeped in history and nostalgia.
Next, we'll visit Colchani , a vibrant artisan market with shops offering salt crafts and textiles made from llama and alpaca wool. Here, we'll also observe the traditional salt-making process, a living tradition.
Continuing our journey, we'll explore the breathtaking Salt Piles and Saltwater Springs, natural wonders that will leave you speechless. We'll also visit the Dakar Rally Monument and the World Flags Plaza, symbols of diversity and adventure.
Next, we'll visit the first salt hotel, a truly unique building. We'll stop at a museum-restaurant to enjoy a picnic overlooking the salt flats, complete with colorful tablecloths and cushions, creating a magical atmosphere.
Next, we'll visit Incahuasi Island, home to giant cacti. We'll hike to the island's summit, where you can admire the vastness of the Uyuni Salt Flats in all their splendor. This is the perfect spot for taking spectacular photos.
To end this unforgettable day, we'll return to the salt flats to witness the sunset, a breathtaking natural spectacle that will leave you in awe. Finally, we'll head to town for your transfer to the hotel. Overnight in Uyuni.
DAY 20: UYUNI – LA PAZ
Breakfast at the hotel.
Free day to rest and do activities on your own in the beautiful Bolivian lands.
At the appropriate time, transfer to the station to board the return bus .
Overnight bus trip.
DAY 21: CITY TOUR LA PAZ (HISTORIC CENTER) + VALLEY OF THE MOON
Pick-up from the station and transfer to the hotel, to rest for a while.
At 3:00 PM, we will pick you up from your hotel to begin our tour of La Paz's traditional markets. We'll then take a panoramic view of San Pedro Prison , famous for its unique infrastructure and design, unlike other prisons. We'll also have the opportunity to ride the world's longest cable car system (without the cable car ride itself) and visit the famous Valley of the Moon, located 10 km from downtown La Paz. This valley features curious clay formations created by wind erosion and heavy rains, and was named after the famous astronaut Neil Armstrong. Next, we'll travel to the Killi Killi viewpoint, passing through La Paz's residential area and the world's highest football stadium, where you'll enjoy a spectacular 360° view of the city. Afterward, we'll visit the city's historic center, where we'll see Plaza Murillo, the Legislative Palace, the Metropolitan Cathedral, and the Church of San Francisco. Finally, we will visit the Witches' Market (to understand the mystical aspects of Andean rituals and worldview). Return to the hotel.
Accommodation in La Paz.
DAY 22: DEPARTURE FROM LA PAZ
Breakfast at the hotel. At a pre-arranged time, transfer to La Paz Airport to board your return flight to your city of origin. Thank you for visiting Peru and Bolivia!
End of Services.
SUGGESTED HOTELS:
QUITO
3* LIGHT: FENIX HOTEL
3* TURISTA:THE PLACE
3* TURISTA SUPERIOR: IBIS QUITO
4* PRIMERA: NH COLLECTION
4* PRIMERA SUPERIOR:DANN CARLTON
5* LUJO: SWISSOTEL
(D): Tarifa dinámica
| (*): Hoteles que aplican suplemento adicional.
GALÁPAGOS
[L] LAVA HOUSE
3* TURISTA:LOBO DE MAR
3* TURISTA SUPERIOR: AYRE GALÁPAGOS
4* PRIMERA: ACACIA
4* PRIMERA SUPERIOR: ANGERMEYER
5* LUJO: BLU GALAPAGOS
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
LIMA:
3* LIGHT: TAMBO I & II | IBIS BUDGET |ARAWI EXPRESS | BRITANIA C & M | FERRE DE VILLE
3* TURISTA: LIMA D | MARIEL |IKONIK | IBIS LARCO | LOS GIRASOLES
3* TURISTA SUPERIOR: TIERRA VIVA CENTRO MIR |RED RADISSON | ARAWI PRIME | BEST WESTER URBAN LARCO * |CASA ANDINA STD BENAVIDES *
4* PRIMERA: DAZZLER | RADISSON DECAPOLIS | CASA ANDINA SELECT | SOL DE ORO STD | ESTELAR | FAIRFIELD (D) | JOSE ANTONIO EXC
4* PRIMERA SUPERIOR: INNSIDE | JOSE ANTONIO DLX |HILTON GARDEN INN |MERCURE | COURTYARD (D) | CASA ANDINA PREMIUM |HOLIDAY INN
5* LUJO: PULLMAN | NHOW LIMA ROOM |ALOFT | SOUMA | CROWNE PLAZA SUP
5* LUJO SUPERIOR: HILTON MIRAFLORES | AC MIRAFLORES DLX CITY VIEW | EL PARDO DOUBLETREE * |INDIGO LIMA MIRAFLORES *
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
NASCA:
3* LIGHT: ORO VIEJO, ALEGRIA
3* TURISTA: DM NASCA CASA ANDINA
3* TURISTA SUPERIOR: DM NASCA CASA ANDINA
4* PRIMERA: MAJORO
4* PRIMERA SUPERIOR: MAJORO
5* LUJO: MAJORO - JR SUITE
5* LUJO SUPERIOR: MAJORO - JR SUITE
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
PUERTO MALDONADO:
3* LIGHT: ECOAMAZONIA
3* TURISTA: ECOAMAZONIA
3* TURISTA SUPERIOR: ECOAMAZONIA
4* PRIMERA: ECOAMAZONIA
4* PRIMERA SUPERIOR: INKATERRA HACIENDA CONCEPCIÓN *HABITACIÓN
5* LUJO: INKATERRA HACIENDA CONCEPCIÓN *CABAÑA
5* LUJO SUPERIOR: INKATERRA RESERVA AMAZONICA
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
CUSCO:
3* LIGHT: PRISMA | INTIWATANA | ANDEN INCA |INKA WASI | TURU WASI
3* TURISTA: WAMAN CUSCO | INKARRI CUS & REG | MAMASARA | SIETE VENTANAS | SAN FRANCISCO PLAZA | SUEÑOS DEL INKAHACIENDA CUS & REG
3* TURISTA SUPERIOR: TERRA ANDINA | TIERRA VIVA C. | SAN AGUSTÍN INT. | TAYPIKALA | CASONA PLAZA | BALCÓN CUSCO | YAWAR INKA | CASA ANDINA STD CAT - SB
4* PRIMERA: SAN AGUSTIN DORADO & PLAZA |LOS PORTALES | ABITTARE
4* PRIMERA SUPERIOR: COSTA DEL SOL | HILTON GARDEN INN | JOSE ANTONIO | SONESTA | HAMPTON BY HILTON | INTI PUNKU | MOTTO BY HILTON STD
5* LUJO: ARANWA BOUTIQUE CLASSIC |PALACIO MANCO CAPAC | CASA ANDINA PREMIUM |NOVOTEL
5* LUJO SUPERIOR: ARANWA BOUTIQUE DLX |CASA CARTAGENA LP SUITE & T | PALACIO MANCO CAPAC
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
PUNO:
3* LIGHT: TERRA MISTICA PUNO, CASONA BALSAS INN, SOL PLAZA PUNO
3* TURISTA: CASONA PLAZA CENTRO | HACIENDA PUNO | CONDE DE LEMOS
3* TURISTA SUPERIOR:CASONA PLAZA PUNO |QALASAYA | TIERRA VIVA |CASA ANDINA STD |HACIENDA PLAZA
4* PRIMERA: TAYPIKALA LAGO |ROYAL INN PUNO |JOSE ANTONIO
4* PRIMERA SUPERIOR: LAKE TITICACA SUP |CASA ANDINA PREMIUM SIN V/LAGO
5* LUJO: GHL PUNO SUP |CASA ANDINA PREMIUM SUP & PREMIUM SUNSET
5* LUJO SUPERIOR: GHL PUNO SUNRISE
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
LA PAZ:
3* LIGHT: MADERO
3* TURISTA: ALTUS EXPRESS
3* TURISTA SUPERIOR: ILLAMPU
4* PRIMERA: BRISAS DEL SUR, CASA GRANDE EXPRESS
4* PRIMERA SUPERIOR: RITZ Hab Executive
5* LUJO: RITZ Suite Executive, MITRU SUR STD, MET STD
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
UYUNI:
3* LIGHT: KACHI, HOTELCIELO & SAL
3* TURISTA: CASA DE SAL
3* TURISTA SUPERIOR: JARDINES DE UYUNI
4* PRIMERA: PALACIO DE SAL - STD
4* PRIMERA SUPERIOR: PALACIO DE SAL - VIP
5* LUJO: PALACIO DE SAL - SUITE
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
ECUADOR INCLUDES
PERU AND BOLIVIA INCLUDES
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Access, rectification, deletion and portability of your data, limitation, and opposition to its processing, as well as not being subject to decisions based solely on the automated processing of your data.
At The Genuine Travel Experience S.L., we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe we should be transparent about it.
For this reason, and for the purposes of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 of 2016 (hereinafter, “GDPR”) regarding the protection of natural persons with regard to data processing personal data and the free circulation of these data, and Law 34/2002, of July 11, on Information Society Services and electronic commerce (hereinafter, “LSSI”), The Genuine Travel Experience S.L. informs the user that, as data controller, it will incorporate the personal data provided by users into an automated file.
Our commitment begins by explaining the following to you:
If you want more information about the processing of your data, consult the different sections of the privacy policy below:
Who is responsible for the processing of your personal data?
Identity: The Genuine Travel Experience SL
Registered office: calle Mariá Cubì, nº 10 – 7º-1ª 08006 Barcelona (Spain)
C.I.F. nº: B70643259
Email: support@thegenuinetravel.com
The Genuine Travel Experience SL has designated a contact person as the internal GDPR manager within your organization. If you wish to make a query regarding the processing of your personal data, you can contact him by email: support@thegenuinetravel.com
What personal data do we collect?
The personal data that the user may provide:
- Name and surname
- Phone number
- CIF/NIF
- Business name
- Bank data
- Address and Zip
- Email.
- Location.
- IP address, date and time in which you accessed our services, internet browser you use and data about the device’s operating system.
Comments about the service to be hired and needs.
In some cases, it is mandatory to complete the registration form to access and enjoy certain services offered on the website, in this case to be able to be a user of it; Therefore, failure to provide the requested personal data or failure to accept this data protection policy means it will be impossible to subscribe and/or register for our services..
Why and for what purpose do we process your data?
At The Genuine Travel Experience SL we process the information provided to us by interested parties for the following purposes:
• Manage and carry out the service contracted by the user, its billing and collection.
• Customer data may be used to carry out market studies (statistical reports), which allow expanding and improving the products or services of The Genuine Travel Experience SL. In any case, no personal data will be included in the statistical reports prepared.
• Manage the sending of the information requested from us, as well as any other query you may have that is not subject to the conditions of the website or the contracting of the service.
• Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and information tasks and subsequent follow-up.
• In some cases it will be necessary to provide information to Authorities or third companies for audit reasons, as well as handle personal data from invoices, contracts and documents to respond to claims from clients or Public Administrations.
We inform you that the personal data obtained, because of your registration as a user, will form part of the Record of Activities and Processing operations where The Genuine Travel Experience SL. is the owner, which will be updated periodically in accordance with the provisions of the RGPD.
What is the legitimacy for the processing of your data?
The processing of your data may be based on the following legal bases:
• Consent to contract online services from the website through the contact form and therefore for the execution of a contract at the request of the interested party. (Art.6.1 b) GDPR. For the execution of the provision of the corresponding service, the delivery of the data is necessary since, otherwise, the requested services cannot be offered.
• Processing of customer data to carry out statistical reports (market studies) based on the legitimate interest of the company, which is considered prevalent, to the extent that no more data will be processed than those provided by users with the sole purpose of being able to improve with respect to the services offered by the entity. Additionally, the statistical reports will not contain personal data of the users, being anonymized.
• To be able to respond to your request or query and follow up after contracting the service. Providing the data is voluntary, although, if you do not do so, the request, query or claim cannot be responded to. Therefore, the communication of your personal data for these purposes is a necessary requirement so that we can respond to the requests made in this way.
• The prospective offer of products and services to clients is based on the satisfaction of the legitimate business interest consisting of being able to offer our clients the contracting of products or services and thus achieve their loyalty. In any case, the authorization to process your data for this purpose is voluntary and your refusal would only have the consequence of the fact that you would not receive commercial offers for our products or services. However, we remind you that you have the right to object to this processing of your data, and you may do so by any of the means described in this Policy.
• Legitimate interest in the processing of our clients’ data in direct marketing actions and express consent of the interested party for everything related to automatic assessments and profiling.
• Compliance with legal obligations for fraud prevention, communication with public authorities and claims from third parties.
How long do we keep your data?
The processing of data for the purposes described will continue for the time strictly necessary to comply with the commercial relationship with the client, as well as for compliance with the legal obligations arising from the processing of the data.
To which recipients are your data communicated?
In some cases, only when necessary, The Genuine Travel Experience SL will provide user data to third parties. However, data will never be sold to third parties. The external service providers with whom The Genuine Travel Experience SL works may use the data to provide the corresponding services, however, they will not use said information for their own purposes or for transfer to third parties.
The Genuine Travel Experience SL seeks to guarantee the security of personal data when sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures to protect personal data. These third parties have the obligation to guarantee that the information is treated in accordance with data privacy regulations and in accordance with the provisions of Art.28 RGPD and Art.32.
In some cases, the law may require the disclosure of personal data to public bodies or other parties, only what is strictly necessary for compliance with such legal obligations.
The personal data obtained may also be shared with other companies in the group.
The Genuine Travel Experience SL as Data Processor, we have to inform that the owner of the personal data used and stored by the client within the framework of the services offered by the Website, are the property of the client acting as the sole person responsible for the data. . In this way, The Genuine Travel Experience SL acts as the person in charge of hosting this data. Therefore, it informs that it will not access or use this data, unless it is strictly necessary within the framework of the execution of the services and within the established technical and security limitations.
Therefore, The Genuine Travel Experience SL as a service provider will not resell this data or use it for personal purposes (such as data mining, profiling or direct marketing).
In what cases can The Genuine Travel Experience SL be forced to access the data stored and used by the client within the framework of the services?
The Genuine Travel Experience SL. You will only access this data under two circumstances:
• To guarantee the correct execution of the services and improve customer service when the latter contacts The Genuine Travel Experience SL support. In this case, access to customer data will be regulated by specific permissions and specific control and security measures.
• To comply with legal obligations within the framework of judicial and/or administrative requirements. These requirements are strictly regulated.
Access within the framework of The Genuine Travel Experience SL support:
When the client contacts The Genuine Travel Experience SL support, depending on the reason for the query, they can access two categories of data. On the one hand, with the aim of better responding to the client’s request, The Genuine Travel Experience SL support will access the information provided by the client when creating their The Genuine Travel Experience SL account (name, surname, telephone number, email ...).
On the other hand, exclusively at the express request of the client and subject to the technical limitations of each service, The Genuine Travel Experience SL support can access the data stored by the client in its services with the aim of identifying the origin of a problem and, where appropriate, solve it.
Access within the framework of the request of a judicial or administrative authority:
To comply with current regulations, The Genuine Travel Experience SL is obliged to respond to requests from judicial or administrative authorities. These data access requests are governed by a strict legal framework, so The Genuine Travel Experience SL only authorizes them once it has verified their validity and foundation. Furthermore, if the request or the Law does not prevent it, The Genuine Travel Experience SL undertakes to inform the client of said request as soon as possible. Applications from a third country will only be processed when they are based on an international agreement, such as a judicial cooperation treaty in force between the requesting country and the European Union or a Member State.
Where is your data stored?
Generally, data is stored within the EU. The data that is sent to third parties that do not belong to the EU, we will ensure that they guarantee a sufficient level of protection, by having Binding Corporate Rules (BCR). You can consult the list of these countries on the European Commission website. Thanks to the guarantees offered by The Genuine Travel Experience SL regarding data transfer, the client can comply with its regulatory obligations. Article 45 of the GDPR, which specifies cases of "transfers based on an adequacy decision", establishes that a transfer of personal data may take place to a third country or international organization when the Commission has decided that the third country, a territory or one or more specific sectors of that third country, or the international organization concerned, guarantee an adequate level of protection. Such transfer will not require any specific authorization.
Call recording
Calls may be recorded to process your requests or respond to your queries, as well as to evaluate and improve the responses offered by our agents and analyze the decisions made based on said responses.
Your data will be processed on the basis of the legitimate interest of the entity, this being prevalent due to the need to have instruments to be able to assess and improve the quality of the responses we offer and the decisions you make based on them. Also to increase security and have a means of accreditation of the services or products requested and those offered by us, being necessary to record the calls.
The recording will be kept for a minimum period of 12 months, and in any case until your request has been processed or your query has been answered. In the event that new data is collected by telephone as a result of a claim, contract, change of product or service, etc. The recording will be kept as proof of the data collection as long as some type of legal responsibility arising from the relationship maintained may arise. The information relating to the evaluation of the decisions made by users based on the answers provided is maintained for a period of 12 months.
Processing of personal contact data for commercial calls
Sometimes, The Genuine Travel Experience SL processes professional contact data that it obtains from the Internet to contact interested parties by telephone and try to close a commercial meeting with them or offer them services or products.
Taking into account the above, said treatment is based on the provisions of Art. 6.1.f) of the RGPD (legitimate interest), given that, in any case, the following premises are met:
a) The processing refers only to the data necessary for the professional location of the interested party.
b) The purpose of the treatment is to maintain relationships of any kind with the legal entity in which the affected person provides their services.
The same presumption operates for the processing of data relating to individual entrepreneurs and liberal professionals, when it refers to them only in that capacity and is not processed to establish a relationship with them as natural persons. In any case, interested parties may object to their processing at any of the contact addresses of The Genuine Travel Experience SL, as it is not mandatory for the entity to carry out such processing. The data will be kept for the indicated purpose indefinitely, unless the interested party objects, in which case, it will be deleted.
What rights do you have and how can you exercise them?
You can direct your communications and exercise your rights by making a request to the following email: support@thegenuinetravel.com
Under the provisions of the RGPD you can request:
• Right of access: you can request information about the personal data that we have about you.
• Right to rectification: you can communicate any change in your personal data.
• Right to deletion and to be forgotten: you can request deletion after blocking personal data.
• Right to limit processing: implies the restriction of the processing of personal data.
• Right to object: you can withdraw your consent to the processing of the data, opposing further processing.
• Right to portability: in some cases, you can request a copy of personal data in a structured, commonly used, and machine-readable format for transmission to another controller.
• Right not to be subject to individualized decisions: you can request that decisions not be made that are based solely on automated processing, including profiling, that produce legal effects or significantly affect the interested party.
In some cases, the request may be rejected if you request that data necessary to comply with legal obligations be deleted.
Likewise, if you have any complaint about the processing of your data, you can submit a claim to the data protection authority: www.aepd.es.
Who is responsible for the accuracy and veracity of the data provided?
The user is solely responsible for the veracity and correctness of the data included, exonerating The Genuine Travel Experience SL of any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the registration or subscription form. The Genuine Travel Experience SL reserves the right to terminate the contracted services that have been concluded with users, in the event that the data provided is false, incomplete, inaccurate or not updated.
The Genuine Travel Experience SL is not responsible for the veracity of information that is not its own creation and for which another source is indicated, and therefore does not assume any responsibility for hypothetical damages that may arise from the use of said information.
The Genuine Travel Experience SL reserves the right to update, modify or delete the information contained on its web pages, and may even limit or not allow access to said information. The Genuine Travel Experience SL is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided by The Genuine Travel Experience SL provided that it comes from sources other than the same.
What security measures do we apply to protect your personal data?
The Genuine Travel Experience SL has adopted the security levels of protection of Personal Data legally required, and seeks to install other means and additional technical measures at its disposal to avoid loss, misuse, alteration, unauthorized access and theft of the data. Personal Data provided to The Genuine Travel Experience SL The Genuine Travel Experience SL is not responsible for hypothetical damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by for reasons beyond the control of The Genuine Travel Experience SL. of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties people through illegitimate interference beyond the control of The Genuine Travel Experience SL However, the user must be aware that security measures on the Internet are not impregnable, given that no online service can guarantee absolute security.
Links to other websites
On the website www.thegenuinetravelexperience.com, there may be links to other web pages. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of said website, leaving The Genuine Travel Experience SL. disassociated from any type of responsibility regarding its privacy policy. It will only be liable for those redirections or links under the domain and ownership of the The Genuine Travel Experience SL group of companies.
Can the privacy policy be modified?
We may modify the Privacy Policy from time to time. Visit this page regularly to know the current situation. We will indicate the dates of the last revisions of this Privacy Policy at the bottom of that page; all revisions will take effect upon publication.